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Business Service Apprentice – PX Group

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Main Description

We are delighted to offer a fantastic opportunity to embark on a career in business support with a leading global company within the industrial sciences sector.

Under the supervision of the Business Services Manager, the Apprentice will support and deliver a range of administration and business support duties within the Business Services Team, contributing and helping to develop a customer-focused service.

Qualification requirements Minimum 5 GCSEs (or equivalent) at Grade 4 (C) or above, including English and mathematics.
Salary £13,500
The Apprentice will start on a fixed annual salary for the first year. This will be reviewed annually in line with performance.
Holiday Entitlement 25 days p.a. plus statutory holidays
Location Stockton-on-Tees
Working Hours 37.5 hours per week
08.30 – 17:00 Monday to Friday, with a 1-hour unpaid daily lunch break
Duration 21 months
Start date September 2024
Interview dates April 2024
Closing date for applications 24th March 2024
To apply To apply, fill in your information in the online form below. If you are having difficulty in completing this, please contact recruitment on [email protected] for assistance.
Next steps Once the position has closed, shortlisted candidates will be invited to a one way video interview, you will have 3 days to complete it.

 

JOB DESCRIPTION

Due to our continuing growth, we’re pleased to offer a new opportunity at our head office for a Business Services Apprentice.

Reporting to the Business Services Team Leader, you will work alongside and contribute to the goals and services of the Business Services Team at the Stockton Office, supporting and delivering a range of administration and business support duties. You will provide excellent customer service and positive promotion of the department to internal and external customers and colleagues.

This is a front of house role and, being that first point of contact for visitors (including VIP’s) coming to site, making sure that first impression is a positive one.

Typical duties will include:

  • General reception related duties, to ensure an efficient day to day service for customers, including, but not limited to;
  • Incoming call handling
  • All mail handling including the use of post room equipment
  • Collation and issue of invoices
  • Managing visitors in a friendly courteous manner
  • Administration of operating procedures, training records, and risk assessments for the Facilities, Warehouse, Planning, Projects and Business Support Teams 
  • Supporting business travellers with enquiries, bookings etc.
  • Formatting documents and using Microsoft tools
  • General office administration activities
  • Participating in Business Support Team related projects

This is a fantastic opportunity to embark on a career business administrative support with a leading global company within the industrial sciences sector.

ABOUT PX GROUP

px group provides innovative operations management, engineering services and energy management solutions to high hazard, highly regulated industries.

Px Group is responsible for processing around 30% of the UK’s gas supply and operates many of the UK’s strategic sites on behalf of its clients, including gas terminals, power plants, renewables and chemicals sites.

We are committed to the Energy Transition, which will be delivered by investing in energy efficiency, repurposing fossil-based energy infrastructure and replacing these with low and zero carbon sources of energy, as well as using mitigation measures such as carbon capture and storage. We are working with our partners to create a lower carbon future by reducing Carbon Dioxide emissions from the sites we manage. We aim and intend to reach ‘net zero’ emissions across our entire operations, on an absolute basis, by 2050.

Here at px all that we do is underpinned by our Zero Harm Culture and our ELITE Values of Excellence, Leadership, Innovation, Teamwork and Empowerment.

Our people really do make the difference at px and that is why we have a people agenda that allows everyone to achieve success in all that they do.

px has a proud, successful apprenticeship heritage, with many employees starting as apprentices and whom are now in business support, operational, and manager roles.

Our People are our Future. If you would like to join our fast-growing business, and be part of the Energy Transition, please apply using the form/link below.

CANDIDATE REQUIREMENTS

Skills required

  • Ability to work as part of a team: contributing to and working with others
  • Excellent oral and written communication skills – a polite and friendly manner with excellent face to face and telephone customer service skills. Confident to speak to others, in person or by e-mail and phone
  • Able to build and maintain positive working relationships with people across the business
  • Good organisational and administration skills – uses time efficiently and effectively, ability to prioritise and manage multiple tasks
  • Good working knowledge of Microsoft Office software
  • Numerate with excellent attention to detail

Personal qualities

  • Ability to exercise discretion when dealing with confidential or sensitive matters
  • Customer focused – understands the needs of the customer, committed to meeting the expectations and requirements of internal and external customers
  • Methodical, accurate and detail-conscious approach to work.
  • Positive attitude, flexible, adaptable and resilient to change

TRAINING TO BE DELIVERED

Apprenticeship Standard: Business Administrator

Training Provider: Stockton Riverside College

Delivery model: Blended delivery; a mixture of online knowledge sessions and monthly face to face assessor visits in the workplace

FUTURE PROSPECTS

This role is part of our talent planning for the future and, for the right person, we are looking to continue to develop the Apprentice upon successful completion of the Apprenticeship.

Our business is growing, is fast paced and evolving so there may be the opportunity to gain permanent employment in the team, subject to performance, successful completion of the Apprenticeship, and a role being available.

Completion of this Apprenticeship may provide a gateway to further career opportunities within the business.,

THINGS TO BE CONSIDERED

Cogent Skills is managing the recruitment process in partnership with px Group. To ensure fairness and equality of opportunity all applications must be made by completing the application on the Cogent Skills Apprenticeship portal.

Please ensure that you currently live within, or can relocate to, a commutable distance of the site.

Due to the remote nature of the study, you must be able to demonstrate a responsible and mature attitude to your study and work-based activities. Study time will form part of your working week.

Applicants who meet the eligibility criteria will be invited to complete a short video interview.

Shortlisted candidates will be invited to a face-to-face interview at the Head Office in Stockton.

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Location: Stockton-on-Tees
Vacancy Type: 
Sector(s): 
Company: 
Salary: £13,500
Closing Date: 24th March 2024
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