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Business Support Associate Apprentice – Pfizer


Main Description

If you are looking to start a career in the science sector, this is your opportunity to work for one of the world’s innovative pharmaceutical companies. Pfizer is looking to recruit a Business Administrator apprentice to help provide business support to the Engineering & Laboratory support team.

Qualifications requirement
  • 5 GCSEs at grades C/4 or above (or equivalent) including mathematics and English
Salary £12,270 per annum
Holiday Entitlement 25.5 days per year plus Bank Holidays
  • Opt in Pension Employer 3% contribution/ Employee 5% contribution
  • Employee Assistance programme
  • On-site parking
  • Onsite canteen
Location Sandwich, Kent
Working Hours Monday to Thursday 9am – 5.25pm, Friday 9am – 4.05pm
Duration 18 months
Start Date 4th September 2023
Interview Date March / April 2023
Closing date for applications 5th March 2023
To apply To apply, fill in your information in the online form below. If you are having difficulty in complete this, please contact recruitment on [email protected] for assistance.
Next Steps Once the position has closed, shortlisted candidates will be invited to a one way video interview, you will have 3 days to complete it.
This will be reviewed by the Hiring Manager along with your application form to decide who is brought through to the final interview.
If you have any issues in applying, please contact us on [email protected]



Role Purpose:

To work as part of the Engineering & Laboratory Support team to provide a professional administrative and business support services to the UK team based at Sandwich.

The role will cover these main areas:

  • Database management (EAMs and GDMS)
  • Administrative management
  • Mailbox management
  • Vendor management

Main duties include:

Asset Management & Vendor Management

  • Raising work orders
  • Making asset changes
  • Creating and Decommissioning asset records
  • Collating asset data
  • Uploading of service reports and attaching to work orders
  • Monitoring work order queues
  • Sending vendor notifications
  • Uploading certificates of conformity to MRO parts
  • Uploading of photos to MRO parts 
  • Review SAN-ECA WOs and track ongoing breakdowns

Administrative Management

  • Uploading service reports
  • Booking meeting rooms
  • Booking visitors
  • Collating data
  • Raising purchase orders in Ariba
  • Communicating with external companies
  • Filing documents – SharePoint/GDMS/Meridian/Active Records Centre
  • Expenses and Travel
  • Team movements
  • Documentation Lifecycle Management including formatting, grammatical review, issue, retirement using appropriate Document Management Systems.
  • Support training lead, updating Power 2 Learn/training records, coordinating training arrangements including trainer, delegates and room requirements
  • Office based gaining understanding office environment/organisation/ client & customer relations, collecting/scanning/uploading hard copy records etc.


You’re the future. Your ambition, talents, ideas and unique way of looking at the world will help us drive innovation in every part of our business.

Our company purpose – “Breakthroughs that Change Patients’ Lives” – guides our environmental sustainability priorities. We’re passionate about protecting human health. That’s reflected in our environmental sustainability goals: climate action & sustainable medicines.

Bringing Breakthroughs that Change Patients’ Lives goes beyond breakthrough medicines. Climate change is impacting the health we protect and the patients we serve. It’s the challenge of our age, we need to act, and our customers and patients want us to act.

We leverage scientific innovation to reduce our environmental impact through climate impact mitigation, conservation of resources and the reduction of waste.

We will continue to work in partnership, using science to combat climate change together #ScienceWillWin

We need people with a hugely diverse range of talents. “Love Science? Want to work on the business side? Get stuck into an apprenticeship to launch a career in anything from working in the drug development labs to paralegal service”.

Pfizer’s apprenticeship scheme, run in partnership with Cogent Skills, offers the best of both worlds. You’ll work with world-leaders in your field, from researchers to business gurus. You’ll study towards a nationally recognised academic or professional qualification. And all the time, you’ll be earning a highly competitive salary.

Looking for an alternative to college or university, where you can earn while you learn, and build experience with a global leader? Find it at Pfizer.



  • Takes a broad perspective to solve problems, sometimes choosing among less obvious approaches to identify solutions
  • Has good organizational, interpersonal and communication skills
  • Has the ability to determine own work priorities, and troubleshoot issues as they arise
  • Is self-motivated to achieve high quality results within defined timeframes
  • Demonstrates attention to detail and ability to appropriately prioritize and perform multiple tasks/projects simultaneously
  • Has a good understanding of Microsoft Office Suite skills, specifically Excel and PowerPoint
  • Completes complex assignments under broad guidelines and selects the most appropriate method or approach to do so

Personal Qualities

  • Hard-working
  • Ability to solve problems, interact with others and manage a varied workload
  • Is self-motivated to achieve high quality results within defined timeframes
  • Attention to detail
  • Can use own judgment to make decisions on complex, non-routine issues within and outside of scope of responsibilities


Apprenticeship standard: Business Administrator Level 3

Training provider: Kent Training & Apprenticeships

Delivery model: mixture of online and in person learning


Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business.


The apprentice must be able to demonstrate the required attitudes, behaviours and interpersonal skills associated with the professional workplace. The apprentice must be willing to commit an amount of personal time to study. Please ensure you check out travel options to be able to commute to the workplace.

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Location: Sandwich, Kent
Vacancy Type: 
Salary: £12,270
Closing Date: 5th March 2023
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