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Business Support Associate (Level 3) Apprenticeship – Pfizer


Main Description

If you are looking to start a career in the science sector, this is your opportunity to work for one of the world’s innovative pharmaceutical companies. Pfizer is looking to recruit a Business Administrator apprentice to help provide administrative support to the team.

Qualifications requirement You will be required to have at least 5 GCSEs at Grade 4 or equivalent including Maths and English.
Salary £12,270
Holiday Entitlement 25.5 days per year
  • Employee Assistance programme
  • On-site parking
  • Onsite canteen
  • Pension Employer 3% contribution/ Employee 5% contribution


Location Sandwich, Kent
Working Hours Monday – Thursday
Start Time – 9:00am
Finish Time – 5.25pm
Lunch 12:00pm – 12:45pm
Start Time – 9:00am
Finish Time – 4:05pm
Lunch 12:00pm – 12.45pm
Duration 18 months
Start Date 4/09/2023
Interview Dates April 2023
Closing date for applications 3rd April 2023
To apply To apply, fill in your information in the online form below. If you are having difficulty in complete this, please contact recruitment on [email protected] for assistance.
Next Steps Once the position has closed, shortlisted candidates will be invited to a one way video interview, you will have 3 days to complete it.
This will be reviewed by the Hiring Manager along with your application form to decide who is brought through to the final interview.
If you have any issues in applying, please contact us on [email protected]



The Business Support Associate role will have responsibility for general administrative tasks to support the department.

The Business Support Associate operates in a team environment, working closely with other colleagues to ensure comprehensive and consistent delivery of business support through sharing of best practice and process improvement and alignment.

The role will have interactions with colleagues at all levels and possibly across more than one Pfizer site. 

Daily business support activities could include but are not limited to:

  • Organising logistics for team meetings internally, externally and at other Pfizer sites
  • Diary Management for designated colleagues including arranging meetings using Microsoft Outlook adding relevant conferencing links and booking meeting rooms where required
  • Booking travel and accommodation in line with Global Travel Policy and assisting with associated expenses
  • Collating and maintaining data for departmental processes and databases
  • Department mailbox management
  • Creating agenda, taking and issuing meeting minutes and actions where required
  • Creation and ongoing maintenance of shared department areas within SharePoint and Teams.  Ensuring sites are kept up to date and easy to access and navigate
  • Assisting with interview schedules and coordination to support recruitment campaigns
  • Processing visitors’ requests and ensuring all details are processed through relevant visitor systems.
  • Arranging Team Events where required
  • Collation and preparation of business materials on request (PowerPoint slides, agendas, pre-read material etc)
  • General administrative duties including, photocopying, scanning, dispatch of packages via courier
  • Electronic filing of department documentation using electronic filing system including SharePoint, Teams, GDMS etc
  • Management of purchase orders and associated invoices
  • Responsibility for ad-hoc projects as directed
  • Suggesting and implementing process improvements for administrative functions carried out throughout the department


You’re the future. Your ambition, talents, ideas and unique way of looking at the world will help us drive innovation in every part of our business.

Our company purpose – “Breakthroughs that Change Patients’ Lives” – guides our environmental sustainability priorities. We’re passionate about protecting human health. That’s reflected in our environmental sustainability goals: climate action & sustainable medicines.

Bringing Breakthroughs that Change Patients’ Lives goes beyond breakthrough medicines. Climate change is impacting the health we protect and the patients we serve. It’s the challenge of our age, we need to act, and our customers and patients want us to act.

We leverage scientific innovation to reduce our environmental impact through climate impact mitigation, conservation of resources and the reduction of waste.

We will continue to work in partnership, using science to combat climate change together #ScienceWillWin

We need people with a hugely diverse range of talents. “Love Science? Want to work on the business side? Get stuck into an apprenticeship to launch a career in anything from working in the drug development labs to paralegal service”.

Pfizer’s apprenticeship scheme, run in partnership with Cogent Skills, offers the best of both worlds. You’ll work with world-leaders in your field, from researchers to business gurus. You’ll study towards a nationally recognised academic or professional qualification. And all the time, you’ll be earning a highly competitive salary.

Looking for an alternative to college or university, where you can earn while you learn, and build experience with a global leader? Find it at Pfizer.


Skills required

  • Takes a broad perspective to solve problems, sometimes choosing among less obvious approaches to identify solutions
  • Has good organizational, interpersonal and communication skills
  • Has the ability to determine own work priorities, and troubleshoot issues as they arise
  • Is self-motivated to achieve high quality results within defined timeframes
  • Demonstrates attention to detail and ability to appropriately prioritize and perform multiple tasks/projects simultaneously
  • Has a good understanding of Microsoft Office Suite skills, specifically Excel and PowerPoint
  • Completes complex assignments under broad guidelines and selects the most appropriate method or approach to do so

Personal qualities

  • Hard-working
  • Ability to solve problems, interact with others and manage a varied workload
  • Is self-motivated to achieve high quality results within defined timeframes
  • Attention to detail
  • Can use own judgment to make decisions on complex, non-routine issues within and outside of scope of responsibilities
  • Ability to develop and apply an understanding of the pharmaceutical industry and Pfizer organisational structure, protocols and stakeholders
  • Can handle highly confidential material on a regular basis


Qualification: Business Administration apprenticeship

Apprenticeship standard: Business Administrator

Training Provider: ABM Training UK Ltd

Delivery Model: Blended learning – combines remote online learning and face to face


Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business.


The apprentice must be able to demonstrate the required attitudes, behaviours and interpersonal skills associated with the professional workplace. The apprentice must be willing to commit an amount of personal time to study. Please ensure you check out travel options to be able to commute to the workplace.

Read More

Pfizer is a leading biopharmaceutical company

Location: Sandwich, Kent
Vacancy Type: 
Salary: £12,270
Closing Date: 2nd April 2023
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